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I was estimated ₤ 1,100 to change my conveniently taken VW badge/sensor|Volkswagen (VW)


I’m calling you in regard to the tale you released in May worrying taken Volkswagen badges/radar sensing units.

Six weeks ago the badge/sensor was taken from my 2018 VW Golf R while it was parked outside my south-west London residence. It has actually been really aggravating and has actually provided most of the safety and security includes on the automobile worthless. I likewise keep in mind that plenty of various other VWs have actually been targeted in the very same location.

Like the proprietor in the post, I at first called my regional VW garage to obtain a quote for changing the badge/sensor and after that programming/recalibrating the automobile. I was estimated ₤ 1,100, with the plastic VW badge alone being ₤ 240. A regional independent garage estimated the very same cost.

VW has actually informed me that it is excitedly waiting for a solution from Germany however in the meanwhile no financial backing will certainly be supplied. Do you have any type of suggestions?

JH, Earlsfield

Given that VW has actually understood for years that its radar sensing units were so conveniently taken– it shows up to take burglars regarding 30 secs– and has actually stopped working to resolve the trouble, your best option is to take the supplier where you got the car with the tiny insurance claims procedure.

So several VW proprietors have actually experienced these costly burglaries that there is a solid situation for the disagreement that the automobile you were offered has a style mistake and was for that reason not fit for objective. The firm has actually rejected this and claimed it can not be delegated the burglaries.

VW, naturally, might have developed a cost-efficient, at-cost remedy to this trouble, which has actually influenced proprietors throughout the nation, however it has actually determined not to. I visualize its suppliers have actually been really delighted to bill for the operate at work prices of ₤ 80- ₤ 120 an hour.

I have actually obtained a number of comparable letters to your own in current months, and if the firm has any type of feeling it will certainly fix this trouble.

If you bring an insurance claim, I presume the supplier will certainly think of a monetary remedy. Let us recognize exactly how you hop on.

We welcome letters however can not address separately. Email us at consumer.champions@theguardian.com or contact Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please consist of a daytime contact number. Submission and magazine of all letters undergoes our conditions.



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