Bengaluru lady slapped, abused & threatened by Ola auto driver for cancelling trip –

Do you avail or resort to app-based rides and your discover them secure? Different individuals have totally different notion and experiences. Recently, a video goes viral on social media the place a lady and her good friend had a distressing encounter with an Ola autorickshaw driver in Bengaluru after she booked two autos for a faster journey however later cancelled one.  

The incident, captured on video by the sufferer, confirmed the driving force behaving aggressively, threatening, abusing and slapping her.

Ola auto driver adopted Bengaluru lady 

On Wednesday, September 5, throughout peak hours, the girl booked two autos by means of Ola.  

After entering into the primary one, she canceled the second trip.  

“The other auto driver followed us, furious. Despite explaining the situation, he started shouting and hurling abuses,” she posted on X.  

Abused & made derogatory feedback 

“The driver went on to verbally abuse us and make derogatory comments. I began recording, which enraged him further. When I mentioned reporting him, he challenged me, showing no fear of consequences,” she additional stated.

The lady described the state of affairs, stating, “Our only fault was booking two autos to ensure my friend didn’t miss her class. In Bangalore, autos often cancel rides or demand extra money. The argument could have been tolerated, but the driver’s threats and assault crossed a line.”

‘Tera baap deta hain kya gas ke paise’

When the girl requested the agitated Ola auto driver why he was shouting, he furiously responded, “Tera baap deta hain kya gas ke paise? (Does your father pay me for the gas?)”.

The lady additional stated that she has by no means felt so unsafe in Bangalore, she added that the state of affairs escalated when the driving force tried to grab her telephone.  

Ola auto driver slaps lady, threatens to beat with slipper

“I resisted, and he slapped me in front of my auto driver, who did nothing, and bystanders who remained passive. Despite this, he continued his threats, saying he’d beat me with his slippers too,” she recounted.

Yesterday I confronted extreme harassment and was bodily assaulted by your auto driver in Bangalore after a easy trip cancellation. Despite reporting, your buyer help has been unresponsive. Immediate motion is required! @Olacabs @ola_supports @BlrCityPolice pic.twitter.com/iTkXFKDMS7

— Niti (@nihihiti) September 4, 2024

Ola’s ‘disappointing’ response

She had additionally revealed that whereas the driving force managed to get them away from the state of affairs, Ola’s response was ‘disappointing’ and regardless of reporting the difficulty, they solely acquired automated responses.

Meanwhile, Alok Kumar, Additional Director General of Police Traffic and Road Safety, addressed the incident, stating, “Such behavior is unacceptable. (A) few people like him give (the) auto drivers community a bad name. Have informed the concerned to take appropriate action.”

Bengaluru police have detained auto driver R Muthuraj for verbally abusing and slapping a woman after she canceled her ride and chose another auto. The 46-year-old Ola driver was apprehended by the Magadi Road Police, with legal action underway.

The Auto Driver has been apprehended by Magadi Road Police.Action is being initiated for the offence committed as per law. pic.twitter.com/YpHgql69Xf

— DCP West Bengaluru (@DCPWestBCP) September 5, 2024

Following the social media attention, DCP West Bengaluru had earlier commented, “The auto driver has been apprehended by Magadi Road Police. Action is being initiated for the offence committed as per law.”