Reliance Retail messages 28.4% EBITDA surge, 300 mn consumers and leading international rankings

Reliance Industries Chairman and Managing Director Mukesh Ambani highlighted the business’s placement in the retail market at the 47th Annual General Meeting on Thursday showcasing excellent development and tactical accomplishments.

Global retail positioning

Reliance Retail has actually attained considerable landmarks in the international retail landscape. It is currently rated amongst the leading 5 international merchants based upon the variety of shops it runs. In regards to market capitalisation, Reliance Retail holds a placement within the leading 10 merchants worldwide. Additionally, the business is amongst the leading 20 merchants relating to the variety of staff members. When it involves income, Reliance Retail is placed within the leading 30 merchants worldwide.

“Our unique operating model has been the foundation of the competitive advantage and leadership position of our Retail business,” stated the Reliance Industries Chairman and Managing Director.

Omni- network quality

Ambani specified on the business’s omni-channel method, which he called “unbeatable,” supplying a smooth experience throughout physical and on the internet networks. He kept in mind, “We have a common inventory across channels that provides hyperlocal delivery leveraging our widest store network. We have built multiple channels to serve customers through about 19,000 own stores with nearly 80 million sq. ft. across 7,000+ cities, 4 million kirana partners and a wide bouquet of digital platforms which provides us access to consumers across the country. We have built an extensive and efficient supply chain with over 32 million sq. ft. warehouse network to support our pan-India operations.”

Societal influence and development metrics

Ambani likewise stressed the business’s dedication to social objectives, claiming, “I am happy to inform you that our retail business is also promoting several important societal goals. We are enriching India’s kisans(farmers) and MSMEs by procuring their quality produce. We are sourcing more from tribal areas. We are promoting women entrepreneurs. Above all, our Retail business is generating more direct and indirect livelihood opportunities.”

Financial efficiency and consumer base

Isha Ambani, non-executive supervisor of Reliance Industries reported durable monetary efficiency of Reliance Retail which she heads.

“We continued our trajectory of strong profit growth, registering an EBITDA of ₹23,082 crore (US$ 2.8 billion), up 28.4% YoY and net profit of ₹11,101 crore (US$ 1.3 billion), up 21% YoY. At 8.5%, the EBITDA margin continued to show improvements and grew 70 bps YoY. Our stores witnessed over a billion footfalls, and we had more than 1.25 billion transactions across our channels. Registered customer base crossed a milestone of 300 million customers, nearly the population of the US,” stated Isha.

Rapid growth in grocery store and brand-new purchases

Isha highlighted the business’s leading placement in the grocery store market, “In grocery, we are not only the largest, but also one of the fastest-growing retailers, expanding at 2.5 times the rate of the rest of modern trade. Our growth is driven by our focus on smaller towns, where over two-thirds of our new stores are opening.”

She likewise went over the procurement of Metro India Cash & & Carry, “With the acquisition of Metro India Cash & Carry, we have strengthened our omni-channel capabilities, offering a wider assortment for our kirana and HoReCa partners. We are delighted to have over 4 million registered kirana partners in our new commerce business, supported by a footprint of over 220 Metro stores across 200 cities.”

Advances in customer brand names and style

On customer brand names, Isha stated, “In our consumer brands business, we are focussed on creating high-quality products at affordable prices to drive greater consumption across India. We have re-launched several popular brands like Campa, Lotus Chocolates, and Sosyo. The early success of all these brands gives us confidence that we are on the right path.”

In style and way of living, she stated, “Our vertically integrated operations—from designing and fabric sourcing to logistics and distribution—allow us to set trends and meet the diverse fashion needs of our customers across the country. We are the only fashion player in India with a significant presence in every segment of the income pyramid, from mass market to premium and luxury segments.”

Leadership in customer electronic devices and elegance

Turning to customer electronic devices, Isha stated, “We remain the market leader, driven by our commitment to personalised customer experiences and offering tailored solutions. A key differentiator for us is the high-quality sales and after-sales service provided through our in-house service arm, resQ. We have rapidly scaled our on-demand services for electronics across India and expanded our big-box Reliance Digital format, alongside a new, productivity-focused format for the latest mobiles and laptops.”

In elegance, she highlighted, “We are building our presence through an omni-channel strategy across multiple formats, like Tira, Sephora, Kiko Milano, and Blushlace. We are also enhancing our beauty and personal care offerings across our existing formats—grocery, fashion, and pharma—both online and offline. Our investment in Insight Cosmetics is enabling us to create our own brand portfolio.”