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When you see totally different docs, is anybody conserving monitor of your well being? Often no, new report says


This story is a part of CBC Health’s Second Opinion, a weekly evaluation of well being and medical science information emailed to subscribers on Saturday mornings. If you have not subscribed but, you are able to do that by clicking here.


When you see a specialist or get take a look at outcomes, it is likely to be tempting to assume that, someplace, a medical skilled is connecting the dots.

But a brand new report by an Alberta group discovered that sharing well being info between professionals is commonly fragmented in Canada — rising the probability of medical errors and hurt, the report suggests.

“In most places in Canada, health information does not flow digitally from one clinic or hospital or health authority to another,” mentioned Dr. Ewan Affleck, the report’s lead writer and a household physician who works in Edmonton and Northwest Territories.

“It just simply stops.”

This signifies that when a affected person is referred to an orthopedic surgeon by their household physician, for instance, the specialist could not have entry to prior X-rays or a document of the affected person’s worsening knee ache.

Something related occurred to mechanical engineer Greg Price, who at simply 31 died in 2012 following problems of testicular most cancers surgical procedure — a process that was delayed as a result of his medical info wasn’t shared effectively.

Young man wears white cowboy hat and smiles.
Greg Price was 31 years outdated when the pilot, engineer, baseball participant and uncle died of problems following testicular most cancers surgical procedure. (Price household)

Affleck known as Price’s case — the topic of a 2013 report and 2018 brief movie — a documented loss of life ascribed partially to well being info mismanagement. But the issue occurs much more often than realized and it hasn’t been studied or measured correctly, he mentioned.

“If we do not design and use health data properly this can lead to harm to people, communities and the health-care system,” together with sickness and loss of life in addition to inefficiencies and well being supplier burnout, he mentioned.

The report, Data disarray, printed by the Alberta Virtual Care Coordinating Body, requires a reimagining of governance and public coverage for well being knowledge in Canada to catch as much as nations like Denmark and the U.S., the place laws to advertise coherent use of well being knowledge got here in many years in the past.

Falling by the cracks

Price, a pilot, engineer, baseball participant and uncle, had seen a physician for a routine bodily, had lab checks, been to a walk-in clinic with two totally different physicians, and was ready to see a common surgeon earlier than — greater than a 12 months after the primary appointment — the most cancers was discovered and he was despatched for pressing surgical procedure.

If two items of data — again ache and thickening of the epididymis, a duct linked to the testicle — had been accessible to Price’s health-care workforce, his case probably would have been recognized as potential testicular most cancers earlier than it unfold, his sister Teri Price mentioned, based mostly on stories into the loss of life. 

But since these information have been saved in separate silos at totally different clinics, the connection wasn’t made till considerably later than it might’ve been, mentioned Price, a affected person security advocate in Calgary and govt director of Greg’s Wings undertaking, a non-profit in her brother’s honour.

“It can be frustrating when you have to constantly repeat yourself and when you think that the doctors should be looking at the information that you just shared with somebody else,” mentioned Price. 

A young man smiles and looks relaxed with his arm around a horse, wearing a t-shirt, jeans and baseball cap.
Price was an energetic younger man who loved flying a airplane, enjoying sports activities and spending time on the farm. (Submitted by Price Family)

Teri Price and her household commissioned and paid for a brief movie about Greg’s care, led by Heartland director Dean Bennet. At screenings of Falling Through the Cracks: Greg’s Story, she says the story usually sparks dialogue of how well being info methods in Canada aren’t arrange for achievement.

“Information sharing or communication is almost always an issue in the stories that we hear back both from the patient and family and the health-care workforce perspectives,” she mentioned.

Price mentioned at screenings, viewers could at first assume issues can be higher in the present day, due to investments in info expertise in Alberta, which leads different provinces, in keeping with the Canadian Institute for Health Information‘s October map of physicians sharing affected person info electronically. 

Not essentially, she mentioned. It relies upon whether or not info from varied checks and clinics are saved in Alberta Health Services’ hospital IT system. 

“The dream of having a patient’s care team having access to the information they need still isn’t the case even now,” Price mentioned. 

Woman with wavy brown hair and black glasses smiling.
Teri Price is the manager director of Greg’s Wing Project honouring her late brother. (Submitted by Teri Price)

Still speaking by fax

While Greg Price died greater than a decade in the past, the report suggests little has improved nationwide.

Dr. Iris Gorfinkel, a household doctor and medical researcher in Toronto, calls the dearth of well being info methods that may discuss to one another a “long-standing problem.”

“Team care would mean interoperability between me, the physiotherapist, the pharmacist, potentially a nurse practitioner,” mentioned Gorfinkel, who beforehand wrote a commentary about why sufferers ought to have entry to their very own medical data.

While communication a few affected person between the workforce members is greatest in real-time it is usually inconceivable. Instead health-care suppliers share medical info by fax as a result of software program methods between clinics and hospitals usually do not sync.

Affleck mentioned if a physician or nurse practitioner would not know what drugs somebody takes, their lab stories, diagnostic imaging, household historical past, immunization standing and different info, then “the likelihood of you making an error increases.” He’s seen it occur first-hand all through his profession.

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Often when a Canadian interacts with the well being care system, equivalent to getting a blood take a look at or most cancers screening, they’re requested who their household physician is.

“It’s a natural assumption … to be like, ‘Oh, OK, so they’re going to share this report or information back with my family doctor,'” Price mentioned. “But we know that it’s hit or miss whether or not your family doctor is going to have access to that information.”

Price recalled one allied well being skilled in personal apply who was stunned to listen to household physicians want to rent a full-time staffer simply to deal with all of the faxes coming into the workplace.

“We have to be able to have these conversations about what’s working, what’s not working, and being committed to the path forward,” mentioned Price.

Federal invoice goals to enhance info stream 

Solutions do exist. In Denmark, for instance, residents can discover info on therapies, wait lists and talk immediately with healthcare providers by an e-Health portal.

A man wearing a black t-shirt and shorts sits on steps with his hands crossed.
Dr. Ewan Affleck says there aren’t any technical limitations to getting private well being info to stream freely as Canadians transfer and it is an enormous downside that it would not. (Submitted by Ewan Affleck.)

Part of Canada’s efforts features a federal invoice. In June, Health Minister Mark Holland launched Bill C 72, the Connected Care for Canadians Act, to allow sufferers to securely entry their private well being info and permit health-care suppliers to share it, equivalent to between specialists at hospitals and docs or pharmacists working locally.

It additionally would require expertise firms to make their well being info software program appropriate with one another’s so {that a} health-care supplier engaged on one system can share info with one other engaged on a unique system.

The bill, which is at second studying within the House of Commons, goals to reduce harm to sufferers brought on by pointless or duplicated tests, lengthy wait instances and hospital stays, in addition to medical errors.

Canadians transfer freely between cities, cities and provinces. But if their private well being info is not transportable, common, accessible or complete then the standard of care diminishes. “That is a huge problem,” Affleck mentioned.

However, he mentioned there’s now a “groundswell of interest” in getting well being info to stream freely throughout provincial and territorial borders. The Canadian Medical Association mentioned nationwide connectivity will enhance affected person outcomes and their health-care expertise.

“There’s no technical limitations,” Affleck mentioned. “The limitations to doing this are really ones of governance and public policy.”



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