KUALA LUMPUR: The short-term suspension of the Smart Selangor bus solution along 5 courses under the Subang Jaya City Council was not because of hold-ups in handling by the Land Public Transport Agency (Apad), the regulatory authority states.
Rather, it claimed, the driver SKS Coachbuilders Sdn Bhd had actually been late in sending its license application, just handing them know April 25 and 26, bring about the council introducing the solution’s suspension on May 2.
Apad verified getting 5 applications, which were refined under standard procedure, analysis standards and authorization problems, and afterwards tabled at the Licensing Committee Meeting (eJKP) on May 8, getting conditional authorization.
“Apad stresses that the new permit applications were processed within 14 working days, in line with the agency’s client charter.
“However, the candidate stopped working to fulfill a number of essential demands, consisting of conformity with general practitioner installment criteria and the entry of legitimate authorization deal letters. As an outcome, conditional authorization was given, pending complete conformity,” the statement read.
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The council announced on May 2 via social media that the service for five bus routes – SJ01, SJ02, SJ03, SJ04 and SJ05 – had been temporarily stopped, catching many users unawares.
Apad confirmed that SKS Coachbuilders fulfilled all required criteria and conditions by May 15, receiving full approval at the eJKP meeting on May 22, following which they were authorised to begin printing the approval offer letters via Apad’s iSPKP system from May 23.
Residents and commuters in Subang Jaya had been inconvenienced by the sudden suspension of services on the routes, forcing many to seek alternative transport options and incurring additional costs.
Claims then surfaced alleging that the disruption was due to delays by Apad in processing the operator’s application, which reportedly took nearly two months.
However, Apad clarified that the delay was due to the late submission and non-compliance with key requirements by the operator.
Apad added that it remains committed to delivering fair and transparent licensing services, in line with the core values of Malaysia Madani, to support the development of a more efficient, safe and competitive public transport system.
“Therefore, all public and products transportation drivers are advised to purely follow the well-known standards and problems. Adherence is necessary not just to guard their procedures yet likewise to stop disturbances that negatively impact travelers that count on these solutions daily,” the firm claimed. – Bernama
