Ticketek Australia changed its internet site with an upkeep message for over 1 day today after “a heightened threat level” was observed from system surveillance.
The ticketing firm removed its internet site on Monday early morning, changing it with a declaration stating the website “is currently undergoing maintenance” and apologising “that the update is taking longer than anticipated”.
“Users may experience temporary disruptions,” it added.
Consumers initially reported the significant enjoyment seller’s internet site was down on Monday early morning with customers requiring to X to express their frustration.
Event marketers with sales going through Ticketek utilized their social media sites networks to request perseverance while the concerns were arranged.
The firm claimed right before 12.30 pm AEDT on Tuesday that the reason was a security-related discovery.
“We took this action as a precautionary measure in response to system monitoring indicating a heightened threat level,” it claimed in a statement cross-posted to its social media channels.
“Ticketek desires to thank its consumers and companions for their perseverance while our systems were momentarily offline.
“Our systems were back online earlier this morning, and we apologise for any inconvenience.”
iTnews connected for remark from Ticketek Australia concerning the current failure.
In June, Ticketek disclosed a “cyber incident” that influenced consumer info saved in a third-party cloud atmosphere.